Frequently Asked Questions
Q. Can my rim be repaired?
A. Please let us know if it is curb damage, a bend or a crack that needs repairing.
Q. My rim is bent, can it be fixed?
A. Most bends can be straightened so that it holds air, and will balance out perfectly.
Q. How do you straighten rims?
A. Wheel-Tech uses 3 separate hydraulic machines to bring your rim back to tolerance. The first cleans the beads and brings the bend back close to round. The second runs the rim over a hydraulic platen using an electronic resistor that brings the rim to precision round. The third machine brings the bend in the bead back into the same line as original.
Q. I have curb damage, can it be refinished?
A. With the exception of chrome, most rims can be repaired and refinished to look like new.
Q. Will the finish match my other rims?
A. Yes. Our skilled technicians are able to match your finish. We adjust the paint color for each rim.
Q. I cracked my rim. Can it be welded?
A. In most cases it is good practice to being your rim into Wheel-Tech so that we can inspect your rim prior to welding. Depending on the crack, most rims can be welded. If the crack is on the spoke-side of the rim, it usually is not a good candidate for a weld. In this case, Wheel-Tech should check one of our many sources for a refurbished OEM rim for you. (This may not cost much more than a weld)
Q.I had my rims welded by someone else. Now I cracked it again. Can you weld it?
A. Wheel-Tech will not weld over an existing weld. This can cause a weak point on the rim and may be a hazard to you.
Q. I have more than one crack in my rim. Will it cost more to weld more than one crack?
A. Wheel-Tech will not weld more than one crack in a rim as it may cause too much stress in the alloy and be a hazard to you.
Q. Do you sell OEM replacement rims for my car?
A. Yes. In most cases we can find your Original Equipment rim completely refurbished at a faction of the price.
Q. Can you get after-market rims to match the one I have?
A. Wheel tech only sells new after-market rims. Many after-market rims have been discontinued and are not available.
Q. Do you use powder coat paint?
A. Yes. Wheel-tech uses a clear powder top-coat available in Gloss, Satin, and Flat.
Q. Can you polish my rims?
A. Yes. It is up to you if we use a clear powder over the polished part of the rim.
Q. If you do not clear coat over the polish, will the finish deteriorate?
A. Yes, over time the polish will look dull and requires regular polishing to maintain the bright look.
Q. I have curb damage and scratches on my chrome rims, can you repair them?
A. Chrome is a plating process and we do not offer that service at Wheel-Tech. Most rims will have to be shipped to California for re-plating.
Q. Can my rims be painted a different color?
A. Yes. Due to so many different kinds of rims on the market, and your own preferences of what you would like painted, it is good to bring your rims by for an inspection and quote before re-coloring.
Q. Can my Chrome rims be repaired and re-colored (painted)?
A. In some cases, if the damage is very light, Wheel-Tech will re-color your Chrome rims. Please bring your rims by Wheel-tech for a free inspection and quote.
Q.Do you have a guarantee?
A. Yes. We Guarantee our finished product 100 percent. If you are ever dissatisfied with the finish of our wheels just bring your rim back to us and we will repair it.
Q. What kinds of cars have you repaied the wheels on?
A. Answer: All kinds. Audi, BMW, Infiniti, Lexus, Acura, Porsche, Cadillac, Dodge, Pontiac, Ford, Toyota, Honda, Bently, Rolls Royce, Mazda, Land Rover, Jaguar, Mini Cooper, Mercedes, Lincoln, VW, Nissan, Ferrari – we can repair the wheels on any brand of car, and we can repair most aftermarket rims as well.
Q. How many years have you been in business?
Answer: Since 2000.
Q. How long does it take to repair?
A. We try for a 24-hour turn around time, however, some repairs may take a little longer.
Q. What are your hours of operation?
A. Answer: Monday – Friday 9am-5pm & Saturday 10am-12pm (for pick up and drop off)
Q. Are you open weekends?
A. Yes. Saturday we are open from 10am-12pm for pick up and drop off
Q. Do I have to take the wheels off my car?
A. No. Just drop off your car, leave us your key, and we take care of the rest. Unless you prefer to bring us a loose wheel which is no problem.
Q. Do I have to take the tires off my rims?
A. No. But we can repair your rims if they do not have tires on them.
Q. If I am getting new tires put on should I do that before refinishing the wheels?
Answer: Yes! Sometimes Rims get scratched when new tires are put on. Also, you can have Wheel-Tech mount your new tires for you.
Q. Do you fix chrome wheels?
Answer: Yes! We can straighten chrome wheels and in some cases we can re-color a curbed chrome wheel. Not all chrome wheels lend themselves to re-coloring so give us a call or send a picture if you are curious. We do not re-dip chrome wheels. The only places offering this service that we have found are in California.
If you have additional questions please contact us at: 847.433.1900